1. Scope
This policy explains how Lenswood handles information collected through lenswood.co, course browsing, saved selections, cart features, and contact requests. Lenswood is committed to proportionate collection and clear communication.
2. Information you provide
When you contact us, we may receive your name, email address, phone number, message, and consent record. Please do not send passwords, payment card numbers, or sensitive personal information through the contact form.
3. Browser storage
The site uses localStorage to remember your light or dark theme, cookie-banner choice, saved Fallows course IDs, and cart quantities. This information remains in your browser and is not, by itself, a Lenswood account record. You can clear it through browser settings.
4. Use and sharing
We use contact information to respond to requests, provide support, improve course communication, and protect the service. We do not sell personal information. We may use service providers for hosting, form delivery, security, or communications under appropriate contractual safeguards.
5. Retention and security
We retain correspondence only as long as reasonably needed for the request, relationship, legal obligations, or dispute resolution. We use access controls and reasonable technical measures, although no internet transmission can be guaranteed completely secure.
6. Your choices
You may ask what personal information we hold, request correction or deletion where applicable, or withdraw permission for a future reply by contacting [email protected]. We may need to verify a request before acting.
7. Children and changes
Lenswood is intended for a general audience and does not knowingly request information from children under applicable age limits. We may update this policy when our practices or legal obligations change, with the effective date shown above.
8. Contact
For privacy questions, email [email protected] or call +1 (503) 555-0148.